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Information & Guidelines

COVID-19 Health and Safety Information for Maine Celtics Games

The safety of our patrons, performers, staff, and the community is our top priority at the Maine Celtics. We look forward to welcoming you back safely to live events. We hope to provide you with all necessary safety information for your upcoming event so that you know what to expect, are prepared when you arrive, and can enjoy the performance!

Effective Thursday, October 14, all attendees ages 2 and over for Maine Celtics games at the Portland Exposition Building will be required to provide proof of full vaccination against COVID-19 OR a qualifying negative COVID-19 test (i.e., from either a PCR test sampled up to 48 hours prior to the game, or an approved rapid test sampled on the day of the game) prior to entry. Per the City of Portland public health order, face masks are also required for all attendees aged 2 and older and are to be worn at all times while in the arena, except when actively eating or drinking as permitted. These policies will continue to be reviewed and updated on an ongoing basis. Please visit www.maineceltics.com/health-safety for more information.

 

Click here to find information on how to get a COVID-19 Test. See below for a list of qualifying tests.

Click here to find out how to get Vaccinated.

 

Enhanced Cleaning and Sanitization Safety Protocols
The Portland Exposition Building has taken enhanced health and safety measures intended to mitigate the risk of exposure to COVID-19. Enhanced daily cleaning procedures include frequent wipe-downs of common areas and high-touch surfaces such as railings, door handles, countertops, restroom fixtures, and the elevator. All lobbies, restrooms, seating areas, and locker rooms will be cleaned prior to, in between, and following each game or event. Hand sanitizing stations are located throughout the arena.

 

COVID-19 Vaccination or Negative Test Requirement

For all Maine Celtics games at the Portland Exposition Building, all attendees aged 2 and over will be required to provide proof of full vaccination against COVID-19 OR a qualifying negative COVID-19 test prior to entry.

 

For the purpose of this policy, individuals are considered “fully vaccinated” against COVID-19 at least 14 days after they have received the second dose in a two-dose series (e.g., Pfizer-BioNTech or Moderna) or at least 14 days after they have received a single-dose vaccine (e.g., Johnson and Johnson/Janssen).

 

Accepted Forms of Proof of Full Vaccination Against COVID-19

Accepted proof of full vaccination against COVID-19 includes the original vaccination card, a printed copy of the vaccination card, or a digital copy of the vaccination card that can be checked against a valid ID (for those 18 years or older). For guests 18 years or older, valid forms of ID include driver’s license, state identification card, or passport.

 

For the purpose of this policy, individuals are considered “fully vaccinated” against COVID-19 at least 14 days after they have received the second dose in a two-dose series (e.g., Pfizer-BioNTech or Moderna) or at least 14 days after they have received a single-dose vaccine (e.g., Johnson and Johnson/Janssen).

 

We are not currently accepting proof of vaccination through mobile or third-party apps.

 

Accepted Forms of COVID-19 Tests and Test Results

Accepted proof of negative test results includes a printed or digital copy of a negative COVID-19 PCR test sampled within 48 hours prior to the event start time, or a negative COVID-19 rapid test sampled on the day of the game. Self-administered at home rapid test results will not be accepted.

 

Face Mask Policy

In accordance with the City of Portland’s indoor mask mandate and NBA G-League rules, all attendees aged 2 and older will be required to wear a mask that completely covers their nose and mouth while at Maine Celtics games at the Portland Exposition Building. Guests may only remove their masks when actively eating or drinking as permitted.

 

Face masks must have two or more layers of washable, breathable fabric, completely cover your nose and mouth, fit snugly against the sides of your face and not have gaps. Having nose wire will prevent air from leaking out the top of the face mask. Please ensure your child’s mask fits properly. If you have a beard, use a face mask fitter or brace. Neck gaiters, bandanas, masks with valves or vents, and any covering with only a single layer of cloth are not permitted. Face shields may not be worn in place of a face mask, though may be worn in addition to a face mask. See here for face masks recommended by the CDC.

If you have a medical condition that prevents you from wearing a face mask, please notify the Maine Celtics at least 2 business days prior to the game to make accommodations. Entry will be denied if advance notice is not provided. Day of event exemptions will not be permitted. Fans who are unable to wear a face mask will be required to wear a face shield. Contact tickets@maineceltics.com if you have questions about this policy.

The Maine Celtics and the Portland Exposition Building will strictly enforce this mask mandate with a two-strike policy. Guests failing to adhere to this policy will be subject to disciplinary measures including ejection.

 

Entry Requirements for Children

All attendees aged 2 and over will be required to provide proof of full vaccination against COVID-19 OR proof of a qualifying negative COVID-19 test prior to entry. Children under the age of 2 are exempt from vaccination and testing requirements.

 

All attendees aged 2 and older are required to wear a permitted face mask that completely covers their nose and mouth at all times while in the arena, unless actively eating or drinking as permitted. Children under the age of 2 are exempt from the mandatory mask policy.

 

Stay Home if Sick
All guests must stay home if they:

  • Are sick or have symptoms associated with COVID-19, including fever, chills, sore throat, cough, shortness of breath, congestion, nausea, or vomiting.
  • Have been in close contact with an individual who has been diagnosed or exhibiting COVID-19 symptoms within the past 10 days.
  • Have been directed to self-isolate or quarantine by a health care provider or public health official.
  • Are awaiting the result of a COVID-19 test.

 

 

Tickets and Seating
All ticketing will be handled by Ticketmaster, the official ticket vendor for the Maine Celtics. Tickets are currently being sold for full capacity games. All tickets are digital to ensure a safe and contactless experience for all guests. To access your tickets, visit https://am.ticketmaster.com/celticsgleague/ from your smartphone’s web browser. Log into or create your Maine Celtics Account. Click on the “Tickets” tab at the bottom of your screen. Click “Access Your Tickets” and select the appropriate game. There you should be able to view, transfer and resell tickets from your smartphone. For more detailed instructions, visit our Maine Celtics Mobile Ticket Guide.

 

Upon entry into the arena, please follow signage and direction from Maine Celtics staff and ushers to navigate to the appropriate seating location.

 

Food and Beverage
Concessions are currently being offered at Maine Celtics games. We require that all food and beverage be consumed at your seat. Face masks should be worn at all times, except when actively eating or drinking.

 

Portland Exposition Building Staff
All staff are required to be fully vaccinated against COVID-19 or provide a qualifying negative COVID-19 test result before working their shifts.  In addition, all staff are required to wear face masks.

 

COVID-19 Warning

In compliance with state, city, and NBA G-League health and safety policies, we have taken enhanced health and safety measures intended to mitigate the risk of exposure to COVID-19. Despite the protocols and requirements that we have put in place, no precautions can eliminate the risk of exposure to COVID-19. Traveling to and from, visiting, and/or providing services in and around the arena may lead to a risk of exposure to COVID-19. COVID-19 is highly contagious and there is an inherent risk of exposure to COVID-19 in any place where people are present. COVID-19 can lead to severe illness and death. While people of all ages and health conditions have been adversely affected by COVID-19, certain people have been identified by public health authorities as having greater risk based on age and underlying medical conditions. Exposure to COVID-19 can result in being subject to quarantine requirements. Ticketholders voluntarily assume all risk and danger incidental to their attendance at Maine Celtics games, including but not limited to potential exposure to COVID-19. Please do your part by complying with our health and safety rules and let’s keep each other safe and healthy. Management reserves the right to refuse admission.

 

Questions?

You can approach any staff member in the arena, or contact tickets@maineceltics.com. If you’re a Season Ticket Member, please contact your Member Experience Executive.